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MSD (UK) Ltd

A message from MSD (UK) Ltd regarding Covid-19…

Our head office will be closing by end of business on 24th March 2020. Our phone lines including our helpdesk support will remain open. Please bear in mind that these lines may be being managed remotely, therefore, if you cannot get through to us in the first instance, please leave a message and we will come back to you.

We are acting in accordance to government guidelines and ensuring the wellbeing of our staff and customers are of absolute priority during this unprecedented time.

All maintenance customers, MSD cloud subscription customers and POS rental customers will have received an update via email and will continue to do so during this period of uncertainty. If, for whatever reason you have not received an email update, please request one by emailing support@msduk.com

We wish you, your colleagues and families our very best during this difficult time. In addition, we would like to thank you for your continued custom and support.

Stay safe.

From all of us at MSD (UK) Ltd and the Microtek POS Group.

Uniwell EPoS Systems

Since 1975 Uniwell Corporation in Japan have been manufacturing high quality point of sale terminals which have been installed globally. 

MSD are the UK distribution partner and are proud to offer the HX series of RAM based touch screen units to provide versatile sales solutions in a 10.4 or 15 inch bezel free housings.  In addition to the standard sales screens these machines offer many additional extras within the platform at no extra cost. 

ePOS Central

Designed for multiple outlet operators, ePOS Central offers maximum control over your EPOS terminals. Providing sales, transaction and staff analysis to aid in the management of multiple outlets from a central back office.

Easy to navigate screens make product and price changes quick and simple to implement, allowing businesses to react swiftly to market demands or trends, whether it's updating menus, adding new product lines or programming new prices.

MSD.Cloud

MSD.CLOUD provides web based access to our existing application based solution, ePOS Central, allowing multiples and multi-site customers the benefits of a combined web and application based solution whilst retaining ownership of their own data.

Allow on-site managers and supervisors access to a restricted range of reporting and data entry features without any need for software at site therby significantly reducing costs compared with client based software solutions.

Phoenix For Android

Uniwell's Phoenix android software provides table and kitchen ordering whilst offering your clients the best in customer service.  Increase your profitability with this hand held ordering system which ensures all orders are billed prior to dispensing, accurate kitchen information, higher spend per table and lower staffing costs.

Integrating with the Uniwell AX and HX series of EPOS units, Phoenix is a low cost way on increasing your point of sale stations on the Android hardware of your choice.

Card Payments

Integrating card payment services is a simple and beneficial way to offer speed of service and accuracy for debit, credit contactless payments or Apple Pay. MSD have partnered with PS Connect to provide end users with competitive terms on rental and transactions when integrated to Uniwell Epos terminals or the PC based  MSD Touch software.

This smart technology is available on fixed wired card terminal or blue tooth devices, ensuring ease of use for customers and convenience for the operator.

Repairs & Spares

Our technical laboratory enables component level repairs ensuring the best value for dealers and end users alike.  The workshop is manned with qualified technicians and electronic engineers who turn around Epos repairs on an industrial scale.  Handling PC, Epos and ancillary repairs the state of the art facility can provide a reliable repair, configuration and delivery solution for all walks of business.

Our team of workshop based engineers provide repair services contractually or ad-hoc for many retail and hospitality groups.